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Shoretel phone manual |
SHORETEL TELEPHONE QUICK REFERENCE GUIDE.
Note: A held call will ring back after 2 minutes. To Retrieve Held Call:. There are two types of call transfers. Consultative Transfer — to announce the call before transferring. You can use the Company Directory to find phone numbers on your network by pressing the Directory button then…. Use the ShoreTel Personal Communicator to configure the modes with different call forwarding destinations and personal greetings.
Shoretel systems use proprietary phones, a traditional telecom PBX companies' fee based licensing and were sold through authorized dealers. Mitel, who acquired Shoretel in ended ShoreTel Connect and all are end of life. Mitel already for some time announced the end of life of the ShoreTel MiVoice Connect is the recommended path for upgrading. Shoretel's great technology still resides under the hood, so to speak, which makes ShoreTel now Mitel MiVoice Connect once upgraded.
If you're looking to move to a new shoretel phone system , then here's the answer. Handset Jack Function Keys Perform core telephony functions. Transfe r Confe renc e Page 6: Logging In Your extension number appears on the display, alternating with the time and date. You can log in to any ShoreTel IP phone on your network to change your extension assignment to that phone.
Page 7: Phone Operation The Intercom function allows you to connect with another party without ringing the party through a call line.
You and the recipient must be using ShoreTel IP phones and must have permission to use this feature. To intercom another party: Step 1 Lift the handset. Step 3 Hang up to end the call. Redialing and Checking Missed Calls You can use the Redial function to dial the last number you called.
The number being dialed will be displayed on the phone. To redial a call: Step 1 Lift the handset. NOTE Paging If your phone and other phones at your site are configured for paging, you can speak a message that will be heard on a connected speaker, usually overhead. If you have access to the paging function set by your administrator , dial the number given to you by your administrator and wait for the confirmation tone, then begin speaking into the handset.
Page Answering Call Waiting Answering Call Waiting With the appropriate permissions set by your administrator , you can receive up to 16 incoming calls at once by repeatedly pressing Hold. You can then narrow the number of incoming calls you want to receive using Personal Call Manager.
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